PLUGINS
Privacy Policy
Effective Date: June 29, 2026 Brand: Gawergy / Gawergy Audio Contact: gawergyaudio@atomicmail.io
This Privacy Policy explains how Gawergy and Gawergy Audio collect, use, disclose, store, and protect information when you visit our website, shop our merchandise, purchase or download digital products, download free music, use our audio plugins, activate licenses, redeem promo codes, contact support, join an affiliate or referral program, or interact with our product pages, checkout pages, download pages, marketing, or related services.
This Policy applies to:
Gawergy merchandise and physical products Gawergy Audio plugins and software Paid digital downloads Free music downloads License keys, activations, updates, and promo codes Support requests, refund requests, bug reports, crash reports, and diagnostics Marketing pages, email signups, affiliate/referral programs, product images, mockups, and promotional content
This Policy does not replace the privacy policies of third-party platforms, checkout providers, fulfillment providers, music platforms, social platforms, or other services we do not control.
1. Who We Are
Gawergy is a music, merch, and digital product brand. Gawergy Audio creates and distributes audio software, plugins, license keys, software updates, and related digital products.
For privacy questions, requests, or concerns, contact:
Gawergy / Gawergy Audio Email: gawergyaudio@atomicmail.io
2. Information We Collect
We collect different types of information depending on how you interact with us.
A. Information You Provide Directly
You may provide information when you:
Buy merchandise Purchase a plugin or digital product Download free music Activate a license Redeem a promo code Contact support Request a refund Report a bug or crash Submit screenshots, logs, files, or diagnostic information Subscribe to emails or marketing Join an affiliate, referral, or creator program Communicate with us through forms, email, social platforms, or third-party services
This may include:
Name Email address Phone number Shipping address Billing address Order details Product purchased Download history License key License status Promo code redemption details Support messages Refund request details Screenshots, logs, attachments, or files you choose to send Social media username or profile information if you contact us through a social platform Affiliate/referral account details Payout, tax, or business information if required for affiliate/referral payments
Please do not send sensitive personal information unless it is necessary for your request. Do not send passwords, full payment card numbers, Social Security numbers, private keys, unreleased client materials, confidential business information, private audio stems, DAW sessions, or project files unless we specifically request them for support.
B. Merchandise, Shipping, and Physical Product Information
When you buy merchandise or physical products, we or our third-party store, checkout, fulfillment, or shipping partners may process:
Name Email address Shipping address Billing address Phone number, if required for shipping Product ordered Size, color, quantity, and variant selected Order ID Shipping method Delivery status Return, exchange, refund, or replacement information Fraud prevention, tax, and payment status information
We use this information to process orders, fulfill merchandise, provide shipping updates, handle returns or refunds, prevent fraud, comply with tax and accounting obligations, and provide support.
C. Purchase and Payment Information
Purchases may be processed through third-party checkout providers, merchant-of-record providers, payment processors, or ecommerce platforms, including Fourthwall, Lemon Squeezy, or similar providers.
We may receive purchase-related information such as:
Customer name Customer email Order ID Product purchased License key Payment status Refund status Tax or invoice-related information Country or region associated with the purchase Fraud or chargeback status
We do not directly store full credit card numbers or complete payment card details. Payment information is processed by the applicable checkout provider or payment processor under their own privacy policy and terms.
D. Free Music Download Information
If we offer free music downloads, we may collect:
Email address, if the download is email-gated Name or username, if provided Download selection Download time IP address Device and browser information Referral source Marketing consent status, if applicable
We use this information to deliver downloads, prevent abuse, measure interest, maintain records, send permitted communications, and improve future releases.
If a free download requires email signup, marketing emails will only be sent where permitted by law or where you have given the required consent. You can unsubscribe from marketing emails at any time.
E. Plugin License Activation Information
When you activate, validate, update, or manage a plugin license, we may collect and process:
License key Activation token Hashed or pseudonymous license information Product name Product version Activation status Activation count Promo code redemption status Device or machine identifier hash Operating system Plugin format DAW or host application name/version, if available Approximate activation time IP address Server logs related to activation or update checks
We use this information to verify licenses, enforce activation limits, prevent fraud and piracy, provide updates, handle support, process refunds, and protect Gawergy Audio products from unauthorized use.
F. Plugin Diagnostics, Crash Reports, and Technical Logs
If diagnostics, crash reports, bug reports, or support logs are enabled or submitted, we may process technical information such as:
Plugin version Operating system version DAW or host application name/version Plugin format Error logs Crash logs Device type Anonymous or pseudonymous installation identifier License status category, such as activated, locked, refunded, revoked, trial, promo, or expired System or file-path information that may appear inside logs
Our plugins are not designed to upload your audio signal, DAW project files, stems, recordings, presets, client sessions, or creative works to us. If you voluntarily send audio files, project files, screenshots, logs, or other materials for support, we will use them only to handle your request, troubleshoot issues, improve compatibility, protect security, or comply with legal obligations.
G. Website, Device, Analytics, and Log Information
When you visit our website, product pages, download pages, checkout pages, or related pages, we or our service providers may collect:
IP address Browser type Device type Operating system Pages visited Clicks and interactions Referring URLs Approximate location based on IP address Cookies or similar technologies Session information Error logs Performance data
We use this information to operate the website, keep pages secure, improve performance, measure traffic, troubleshoot issues, prevent abuse, and understand which products or downloads people care about.
H. Affiliate, Referral, and Creator Program Information
If you join an affiliate, referral, creator, or partner program, we or our program providers may collect:
Name Email address Account username Referral link or code Traffic, clicks, referrals, and conversion information Commission information Payout details Tax information, if required Fraud prevention and compliance information
We use this information to operate the program, track referrals, calculate commissions, process payouts, prevent abuse, and comply with legal and tax obligations.
I. AI, Product Images, Mockups, and Creative Tools
We may use AI-assisted tools, design tools, image editing tools, mockup tools, or other creative services to create, edit, improve, or display:
Product images Merch mockups Lifestyle images Store visuals Marketing graphics Social media assets Website images Ad creatives Product presentation images
These tools may process prompts, brand assets, product mockups, logos, non-customer reference images, generated outputs, and related creative materials.
We do not intentionally use customer personal information, private customer photos, customer support files, customer audio files, or customer-submitted creative works to create marketing images or train AI systems unless you specifically provide permission or the use is necessary to fulfill a request you made.
Synthetic or AI-assisted people shown in product images are not intended to represent actual customers, reviewers, sponsors, or endorsers unless clearly stated.
We do not intentionally create or publish fake customer reviews, fake testimonials, fake endorsements, or fake claims of product experience.
J. Sensitive Personal Information
We do not intentionally collect sensitive personal information unless necessary for a specific purpose, such as payment processing, account security, tax compliance, fraud prevention, shipping, support, or legal obligations.
Sensitive information may include:
Account login credentials handled by third-party platforms Payment information handled by payment processors Tax information for affiliate or payout purposes Private files or logs you voluntarily submit Information that may appear inside support messages
We do not use sensitive personal information to infer personal characteristics.
We do not intentionally collect biometric templates, health information, precise GPS location, race, religion, sexual orientation, political beliefs, or other highly sensitive categories unless you voluntarily provide them and they are necessary for your request.
3. How We Use Information
We use information to:
Operate our website Process merchandise orders Fulfill physical products Provide shipping, delivery, returns, exchanges, and refunds Process plugin and digital product purchases Deliver free music downloads Deliver software downloads, updates, and license keys Activate and validate plugin licenses Enforce activation limits Detect and prevent fraud, piracy, abuse, chargebacks, spam, and unauthorized use Provide customer support Troubleshoot bugs, crashes, and compatibility issues Improve products, website performance, and customer experience Send transactional messages, including receipts, order updates, license information, download links, refund updates, security notices, and support replies Send marketing messages where permitted or with appropriate consent Operate affiliate, referral, or creator programs Create, edit, display, and improve product images, mockups, and marketing materials Comply with legal, tax, accounting, consumer protection, fraud prevention, and security obligations Protect our rights, property, users, customers, products, and business
4. Legal Bases for Processing
Where a legal basis is required, including for users in the European Economic Area, United Kingdom, or similar jurisdictions, we rely on one or more of the following:
Contract
We process information when necessary to provide products or services you request, including purchases, downloads, license activation, updates, support, shipping, refunds, and affiliate/referral participation.
Legitimate Interests
We process information for legitimate business interests, including product security, fraud prevention, piracy prevention, analytics, website improvement, customer support, bug fixing, compatibility improvement, enforcing license limits, and protecting our business.
Consent
We rely on consent where required, such as for certain marketing emails, optional cookies, optional diagnostics, or optional use of customer-submitted content.
Legal Obligation
We process information when necessary to comply with tax, accounting, fraud prevention, consumer protection, payment, refund, chargeback, recordkeeping, and legal obligations.
5. How We Share Information
We may share information with trusted service providers, platforms, and partners that help us operate our business, including:
Ecommerce and checkout providers Merchant-of-record providers Payment processors Merchandise fulfillment providers Print-on-demand providers Shipping carriers Software license activation providers Software delivery and update providers Website hosting providers CDN and infrastructure providers Email and support providers Analytics providers Crash reporting or diagnostics providers Fraud prevention and security providers Affiliate and referral program providers AI, design, image editing, and creative workflow providers Cloud storage providers Legal, tax, accounting, and compliance advisors Law enforcement, courts, regulators, or other parties where required by law or necessary to protect rights, safety, security, or property
We do not sell personal information for money.
We do not currently share personal information for cross-context behavioral advertising or targeted advertising. If we later add advertising pixels, retargeting, cross-site tracking, or technologies that may be considered “sale,” “sharing,” or targeted advertising under privacy laws, we will update this Policy and provide legally required choices.
6. Third-Party Platforms and Checkout Providers
Some purchases, downloads, memberships, merch orders, payments, taxes, fraud checks, shipping, returns, or fulfillment may be handled by third-party platforms such as Fourthwall, Lemon Squeezy, or similar providers.
These providers may collect and process information under their own privacy policies and terms. Their practices are not controlled by us.
Before making a purchase or submitting information through a third-party checkout or store platform, review that provider’s privacy policy and terms.
7. Cookies and Similar Technologies
Our website and third-party providers may use cookies, pixels, SDKs, local storage, server logs, or similar technologies to:
Keep the website working Support checkout functionality Remember preferences Deliver downloads Prevent fraud and abuse Improve site performance Understand website traffic Measure product interest Support analytics Support advertising or retargeting, if added later
You can control cookies through your browser settings. Some website, checkout, download, or license features may not work properly if cookies are disabled.
8. Online Tracking, Do Not Track, and Global Privacy Controls
Some browsers offer “Do Not Track” signals. Because there is no single universally accepted standard for responding to Do Not Track signals, our website may not respond to all Do Not Track signals.
We do not currently sell personal information or share it for cross-context behavioral advertising.
If we later use advertising technologies that require opt-out rights under applicable law, we will provide legally required opt-out choices and, where required, honor legally recognized universal opt-out mechanisms such as Global Privacy Control.
Third-party platforms, checkout providers, analytics providers, embedded services, or social platforms may collect information across websites according to their own policies.
9. AI-Generated or AI-Assisted Product Images
We may use AI-generated, AI-assisted, digitally edited, or mockup-based images for product listings, website visuals, ads, social content, and store presentation.
These images may be used to show style, fit, vibe, product placement, or brand aesthetic.
AI-assisted product images are not intended to imply that:
A synthetic person is a real customer A synthetic person personally used the product A synthetic person endorsed the product A product has features it does not have A product will look exactly identical in every real-world setting
Customer reviews and testimonials, if used, should come from real customers and should not be generated, fabricated, or materially altered to misrepresent a customer’s actual experience.
10. Customer Content, Audio Files, Photos, and Support Materials
If you send us screenshots, logs, crash reports, audio files, DAW sessions, stems, presets, photos, videos, or other files for support or another request, we may process those materials to:
Respond to your request Troubleshoot issues Debug crashes Improve compatibility Investigate licensing or fraud issues Protect security Comply with legal obligations
Do not send materials that include confidential client work, private unreleased music, third-party copyrighted content, passwords, private keys, or sensitive personal information unless necessary.
We do not intentionally use private customer support materials for public marketing, product images, AI training, testimonials, or advertising without permission.
11. Data Retention
We keep information only as long as reasonably necessary for the purposes described in this Policy.
Retention depends on the type of information and why it was collected:
Purchase and order records may be retained for customer support, tax, accounting, refund, chargeback, fraud prevention, and legal purposes. License and activation records may be retained while the license is active and as needed to enforce license limits, provide updates, prevent abuse, and resolve disputes. Support messages may be retained as needed to respond to requests and maintain support history. Refund and chargeback records may be retained as needed for accounting, fraud prevention, payment disputes, and legal compliance. Diagnostic and crash reports may be retained as needed to fix bugs, improve compatibility, maintain security, and improve product stability. Marketing email records may be retained until you unsubscribe or request deletion, subject to suppression lists and legal obligations. Affiliate/referral records may be retained as needed for payout, tax, fraud prevention, and accounting. AI-generated marketing assets and product visuals may be retained as business assets unless they contain personal information that must be deleted under applicable law.
We may retain limited information after a request for deletion where required or permitted by law, including for fraud prevention, security, accounting, legal claims, chargebacks, tax compliance, license enforcement, and dispute resolution.
12. Security
We use reasonable technical, administrative, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.
No method of internet transmission, electronic storage, software activation, checkout processing, or digital communication is completely secure. We cannot guarantee absolute security.
You are responsible for keeping your email account, license keys, devices, passwords, and purchase information secure.
If we become aware of a security incident that legally requires notice, we will provide notice as required by applicable law.
13. International Users
We operate from the United States and may use service providers in the United States or other countries.
If you access our website, buy products, download music, activate plugins, or contact us from outside the United States, your information may be transferred to and processed in countries that may have different privacy laws than your country.
Where required, we rely on appropriate legal mechanisms for international transfers.
14. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
Request access to information we hold about you Request correction of inaccurate information Request deletion of certain information Request a copy of certain information Object to or restrict certain processing Withdraw consent where processing is based on consent Opt out of marketing emails Opt out of certain sales, sharing, targeted advertising, or profiling if applicable Limit certain uses of sensitive personal information if applicable Appeal a denied privacy request where applicable File a complaint with a privacy regulator where applicable
To make a privacy request, email:
We may need to verify your identity before responding. We may decline or limit requests where permitted by law, including where information is needed for legal compliance, fraud prevention, security, accounting, refunds, chargebacks, license enforcement, customer support, dispute resolution, or legal claims.
We will not discriminate against you for exercising legally protected privacy rights.
15. California Privacy Notice
This section applies to California residents where required by California law.
We may collect the following categories of personal information:
Category Examples Identifiers Name, email, shipping address, billing address, phone number, IP address, account identifiers, license identifiers Commercial information Products purchased, merch orders, plugin purchases, downloads, refunds, returns, license status, promo code use Internet or network activity Website visits, pages viewed, browser type, device type, referring URLs, cookies, server logs Geolocation information Approximate location from IP address, shipping destination Audio, visual, or electronic information Screenshots, product support files, crash logs, images, audio files, or other materials you voluntarily submit Inferences Product interests, download preferences, support needs, or purchase-related preferences Sensitive personal information Account login information, payment-related information handled by processors, tax or payout information for affiliates, and other sensitive information you voluntarily provide
We collect this information from:
You Your device or browser Checkout providers Store and fulfillment providers License activation systems Email and support tools Affiliate/referral tools Analytics and hosting providers Fraud prevention and security providers Public or third-party platforms where you interact with us
We use this information for the purposes described in this Policy.
We may disclose personal information to the categories of service providers and third parties listed in this Policy.
We do not sell personal information for money.
We do not currently share personal information for cross-context behavioral advertising.
We do not use sensitive personal information to infer characteristics.
California residents may have the right to know, access, correct, delete, opt out of sale/share, limit certain sensitive information use, and not be discriminated against for exercising privacy rights.
California privacy requests can be sent to:
16. Other U.S. State Privacy Rights
Residents of certain U.S. states may have rights to access, correct, delete, obtain a copy of, or opt out of certain processing of personal information, including targeted advertising, sale, or certain profiling.
If applicable, you may exercise these rights by emailing:
If your request is denied and applicable law gives you the right to appeal, you may appeal by replying to our decision email with the word “Appeal” and a brief explanation.
17. European Economic Area, United Kingdom, and Similar Jurisdictions
If you are located in the EEA, UK, Switzerland, or a similar jurisdiction, you may have additional rights under applicable data protection laws.
For these users:
The controller of your information is Gawergy / Gawergy Audio. We process information based on contract, legitimate interests, consent, and legal obligations. You may have rights to access, correct, delete, restrict, object, request portability, withdraw consent, and lodge a complaint with a supervisory authority. We may transfer information to the United States or other countries where we or our providers operate. We have not appointed a Data Protection Officer unless legally required.
To exercise rights, email:
18. Marketing Communications
If you subscribe to marketing emails, release announcements, free downloads, product updates, or promotional messages, you can unsubscribe at any time using the unsubscribe link in the email or by contacting us.
Transactional messages are not marketing emails. We may still send transactional messages such as receipts, download links, license information, activation notices, refund updates, order updates, shipping messages, security notices, and support replies.
19. Children’s Privacy
Our website, products, plugins, merchandise, downloads, and services are not directed to children under 13.
We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, contact us at:
We will take appropriate steps to delete the information where required.
Users under the age of majority in their location should only use our products, downloads, or store pages with permission from a parent or guardian.
20. Third-Party Links, Platforms, and Embedded Services
Our website, products, emails, or social pages may link to third-party platforms, including checkout providers, music platforms, social platforms, payment providers, store platforms, affiliate tools, analytics providers, or embedded services.
We are not responsible for the privacy practices, policies, security, or content of third-party services.
Review the privacy policies and terms of those third parties before submitting information to them.
21. Business Transfers
If Gawergy, Gawergy Audio, or related assets are involved in a merger, acquisition, financing, reorganization, sale of assets, transfer of business, bankruptcy, or similar event, information may be disclosed or transferred as part of that transaction, subject to applicable law.
22. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we update it, we will revise the Effective Date.
If we make material changes, we may provide additional notice where appropriate, such as through the website, checkout flow, email, product page, or plugin update notice.
Continued use of our website, store, products, downloads, plugins, or services after the updated Policy is posted means the updated Policy applies to future interactions.
23. Contact
For privacy questions, requests, or concerns, contact:
Gawergy / Gawergy Audio Email: gawergyaudio@atomicmail.io